Privacy Policy

Who we are

This website is operated by Scottish Energy Efficiency, Unit 3 Prospect III, Prospect Business Centre, Dundee, DD2 1TY. We arrange no-obligation surveys and quotes for paid installations of solar panels, battery storage and heat pumps for homeowners in Scotland. Installation is carried out by our MCS-certified partner.

If you have any questions about this policy or how we handle your data, you can contact us by phone on 0141 230 0198, by email at info@scottishenergyefficiency.co.uk, or by WhatsApp at 07777 513366.

What information we collect

When you complete a quote form or contact us, we may collect:

• Your name
• A UK phone number
• Your email address
• Your postcode
• Which green home improvement you are interested in (solar panels, battery storage, or a heat pump)
• Any additional message you provide
• The page on this website from which you submitted the form

We do not collect sensitive personal data through the forms on this website. We do not ask for payment details through this website.

How we use your information

We use the information you provide to:

• Contact you about your enquiry and arrange a no-obligation survey
• Prepare and provide a written quote with a representative example
• Respond to questions you ask us about green home improvements or finance
• Carry out eligibility and affordability checks where relevant, subject to status

We only use your information for the purposes of arranging your survey and quote and related communications. We do not use your information for unrelated marketing.

Who we share your information with

To arrange your survey and quote, we may share your details with our MCS-certified partner who carries out the survey and installation. We may also use third-party services to process form submissions and manage communications. Where we do so, those processors act on our instructions and are bound by appropriate confidentiality and security obligations.

We do not sell your personal information to third parties.

How long we keep your information

We keep your personal information for as long as is necessary to arrange your survey and quote and to handle any follow-up enquiries. If you ask us not to contact you further, we will respect that request and will not use your details for further marketing or surveys.

Your rights

Under data protection law, you have rights including the right to access the personal information we hold about you, the right to ask us to correct it if it is inaccurate, and the right to ask us to delete it in certain circumstances. To exercise any of these rights, contact us using the details above.

Cookies

This website uses minimal cookies. See our cookie page for details.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page.